We’re delighted to share some truly golden news — London Serenity has been awarded the Golden Keys Business Affiliate of the Year 2025 by The Society of the Golden Keys of Great Britain & the Commonwealth.

The winners of the 18th Annual Concierge Awards hold their awards
Winners, from left to right: Pierre Meunier (Tattu); Silvio Forino; Paul Whittle; Martyna Sargunaite (Tattu); Paolo Andrea Dalla Fina and Sabine Dedeyan Dalla Fina (London Serenity); Burak Ipekci; Petar Yordanov. Photo credit: @CreweReadPhoto

For over 18 years, we’ve had the honour of working alongside London’s leading five-star hotels, luxury spas, and concierge teams, delivering bespoke treatments designed to bring calm, balance, and beauty to every guest experience.

This recognition means the world to us. The Society of the Golden Keys, also known as Les Clefs d’Or, represents the very best in hospitality — and to be acknowledged by this incredible community of concierges is both humbling and inspiring.

“This award reflects not just our work, but the trust and friendship we’ve built over the years. We’re deeply grateful to every concierge who continues to recommend London Serenity and who voted for us at this year’s Where London Concierge Awards.”

Over 350 guests from London’s hospitality, theatre, retail, and tourism industries gathered to celebrate The Society Awards, honouring excellence across the city’s vibrant hospitality scene.

As we celebrate this milestone, we’d like to extend our heartfelt thanks to our dedicated team, our partners, and our loyal clients. Your continued support allows us to do what we love most — bringing exceptional wellness experiences to life.

Here’s to 18 years of friendship, trust, and excellence — and to many more ahead. 💛

Join our amazing team

Are you a skilled therapist passionate about luxury wellness and five-star service?
We’re always looking for talented, professional therapists to join our growing network. Become part of an award-winning company trusted by London’s leading hotels and concierge teams.
If you’re dedicated to your craft and want to work with the best in the industry — we’d love to hear from you. Find out more and join us.

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